Privacy Policy

VersElon is intended for adults aged 18 and older. Individuals under 18 are not permitted to create accounts or use the platform.

We may collect your name, email address, country, preferred language, account information, and other details you voluntarily provide.

If you request assistance, we may collect uploaded bills, provider names, amounts owed, personal stories, photos, videos, and information needed to review your request.

We may also collect technical information such as device identifiers, IP addresses, security logs, and app usage information.

We use personal information to operate VersElon, manage accounts, review bill-assistance requests, communicate with users, prevent fraud, maintain security, and comply with applicable laws.

If payment features become available, relevant information may also be used to process contributions, reconcile payments, investigate disputes, and maintain financial records.

Bills submitted for verification are intended for authorized review and are not automatically displayed publicly.

We may review submitted documents and contact users for additional information. Approval does not guarantee that a bill will receive financial assistance.

Users must submit only information and documents they are authorized to share.

Approved assistance requests may include stories, photographs, videos, provider information, and requested amounts that are visible to other users.

We aim to separate private verification documents from public-facing content. Users should not include account numbers, addresses, identification documents, or other sensitive details in public stories.

Information shared publicly may be viewed, copied, or recorded by others. Removing a post may not remove copies already made by third parties.

VersElon's planned assistance model is designed to direct funds toward verified bill providers rather than paying individuals requesting assistance.

Payment contributions are not yet available. Before enabling payments, we will provide applicable payment, fee, refund, and processing disclosures.

When payment processing is introduced, payment providers may collect and process financial information under their own privacy policies.

We use technology providers to support authentication, data storage, hosting, security, communications, and other operational functions.

These providers may process information on our behalf as needed to deliver their services, subject to applicable agreements and legal requirements.

We use technical and organizational safeguards intended to protect personal information, including access controls and restrictions on private bill documents.

No online service can guarantee absolute security. Users should protect their login credentials and report suspected unauthorized access.

We retain information for as long as reasonably necessary to operate the platform, maintain security, resolve disputes, and meet applicable legal obligations.

Users may request account deletion through available account controls or by contacting us. Some records may need to be retained for legitimate legal, fraud-prevention, financial, or security reasons.

A deletion request does not necessarily result in immediate removal of all information. We will review and process requests according to applicable requirements.

You may request access to, correction of, or deletion of personal information by contacting us. Additional rights may apply depending on your location.

We may need to verify your identity before processing a privacy request.

VersElon is being developed with an international audience in mind. Information may be processed or stored in countries different from where a user resides.

Availability of features and privacy rights may vary by jurisdiction. International payment availability is not guaranteed.

We may update this Privacy Policy as VersElon develops. When changes are made, we will update the effective date and provide additional notice when legally required.

For privacy questions, data requests, or account concerns, contact admin@verselon.com.